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HERE TO HELP

Have a question? You may find an answer in our FAQs.
But you can also contact us:

Customer Services

Call Us: 1 868-318-0232 or1 868-391-7437

Mon-Fri: 9:00 am - 6:00 pm
Sat: 9:00 am - 4:00 pm
Sun: 9:00 am - 2:00 pm

Send us an email

SHIPPING

  • Maison Shurnel is currently offering flat rate shipping on orders under $100.
  • Free standard shipping on all orders over $100 in the United States and Canada between 6-20 business days. 
  • Flat rate shipping to the rest of the world between 6-20.
  • Weight base shipping on selected items in our product line.
  • Please note the shipping estimated delivery date is an estimate and not guaranteed
  • See the delivery FAQs for details on shipping methods, costs and delivery times
PAYMENTS
Accepts the following payment methods:

Credit Card: Visa, MasterCard, Maestro, American Express. The total will be charged to your card when the order is shipped.

PayPal: Shop easily online without having to enter your credit card details on the website.

RETURN POLICY

You can return any item purchased from Maison Shurnel within 30 days of the delivery date.

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Size Guide

This is an approximate conversion table to help you find your size. If you have already purchased an item by our brand, we recommend you select the same size as indicated on its label.

WOMEN'S APPAREL SIZING

INTERNATIONAL XS S M L XL XXL XXXL
EUROPE 32 34 36 38 40 42 44
US 0 2 4 6 8 10 12
CHEST FIT (INCHES) 28" 30" 32" 34" 36" 38" 40"
CHEST FIT (CM) 716 76 81 86 91.5 96.5 101.1
WAIST FIT (INCHES) 21" 23" 25" 27" 29" 31" 33"
WAIST FIT (CM) 53.5 58.5 63.5 68.5 74 79 84
HIPS FIT (INCHES) 33" 34" 36" 38" 40" 42" 44"
HIPS FIT (CM) 81.5 86.5 91.5 96.5 101 106.5 111.5

MEN'S APPAREL SIZING

INTERNATIONAL XS S M L XL XXL XXXL
EUROPE 32 34 36 38 40 42 44
US 0 2 4 6 8 10 12
CHEST FIT (INCHES) 33-35" 36-38" 39-41" 42-44" 45-47" 48-50" 51-53"
CHEST FIT (CM) 84-89 91-97 88-104 107-112 114-119 122-127 129-134
WAIST FIT (INCHES) 28" 30" 32" 34" 36" 38" 40"
WAIST FIT (CM) 71 76 81 86 91.5 96.5 101.5

Shipping

  • Maison Shurnel is currently offering flat rate shipping on orders under $100.
  • Free standard shipping on all orders over $100 in the United States and Canada between 6-20 business days. 
  • Flat rate shipping to the rest of the world between 6-20.
  • Weight base shipping on selected items in our product line.
  •  We typically take 2-3 business days for processing your order
  • Next-day and Express delivery options also available 
  • Please note the shipping estimated delivery date is an estimate and not guaranteed
  • See the delivery FAQs for details on shipping methods, costs and delivery times

Returns And Exchanges

  • You have 30 days after receiving your item to request a return.
  • Final sale items and gift cards are not eligible for a Return, Refund or Credit. Please contact us if you have questions or concerns about your specific item
  • See conditions and procedure in our return FAQs

Drop Us A Line

We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

Thanks for contacting us. We'll get back to you as soon as possible.

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